Refund due to visa rejection

This form is for requesting a refund for a trip to/from China in the event your visa application has been rejected.

To get a refund, you need to make a request before your original departure time. We’ll cancel your entire booking and refund your ticket in full provided you meet the requirements. If you do not meet the requirements, we’ll refund you according to the ticket rules. Traveling companions will be refunded based on the same evaluation.

If you have questions or need help, just contact SAS Customer Service

Travel details

Are you traveling to or from China?

Yes

Cancellation details

* Required information

Travelers

Add the travelers whose trips you'd like to cancel.

Booking details

* Required information

Booking reference: undefined

Fill in your booking details below.

Booking reference (e.g. XCYEO5) *

Enter your booking reference

Copy of visa rejection

* Required information

Attachments:

Upload a copy of your visa rejection from the embassy (one per traveler).

You can only upload .jpg, .jpeg, .png and .pdf files. The maximum file size is 5 MB.

Please upload a copy of the visa rejection

Contact information

* Required information

Name:

Email:

Enter the email address that was used when you made the booking.

Please complete the following fields to continue

First name *

Please add a first name

Last name *

Please add a last name

Email *

Please add a valid email address

I certify that the information provided is true and correct*

You must certify that the information provided is true and correct

Read more about how SAS handle your personal data in our Privacy Policy